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Self Storage for Personal, Business, & More

                                 Frequently Asked Questions

WHERE ARE YOUR LOCATED IN FORT COLLINS?

Easily accessed throughout Fort Collins, our Mulberry location is easy for you to rent self-storage without dropping all your plans just to visit your items. 
 

 
WHAT KIND OF STORAGE SPACES DO YOU PROVIDE?

We’re proud to offer the widest variety of storage unit options in Fort Collins, renting from three cubic feet to over 300 square feet. Whether you’re looking for climate control, drive-up access, valet tote storage, locker/micro storage, or parking, our facility is sure to have the exact storage unit you need for the right cost. 

 

WHAT IS THE VALET TOTE STORAGE?

The Valet Tote Storage is one of the cheapest and easiest ways to help you declutter and organize. We offer two different sizes of totes; the small tote is 15 gallons (26”x18”x12”) (think of the size of a laundry basket) and the large tote is 27 gallons (31”x21”x14”).

Simply come to either of our locations sign up, collect the totes, return them to our facility,  where Staff will collect them, attach serialized zip ties, and them place them in our climate controlled secure access area. When you are ready to pick up one of your totes simply email or call the facility and Staff will have the tote waiting for you.  

 

WHY DO I NEED A DISK LOCK?

Disk Locks are the most secure commercial locks on the market because of their size and shape, it is very difficult to cut them with bolt cutters and typically they have more pins to prevent lock picking. We ask everyone use keyed disk locks because of their durability and security - they help keep your items safe and help improve the facilities overall security. 

 

WHEN CAN I ACCESS MY STORAGE UNIT?

We know how important it is to be able to access your belongings, which is why we offer convenient gate access that is sure to work with your lifestyle. Exterior units available via gate access from 6 am to 10:30 pm - we will also work with you to accommodate after-hours availability when needed. Interior units are accessible from 6 am to 9:30 pm (7 days a week), Lockers, and Valet Totes are available during posted Office hours, but again we will work with you to ensure you have the access you need. 

 

WHAT ARE YOUR SECURITY FEATURES?

While we know that convenience and affordability are two of the most important factors to consider as you search for a storage facility, we also know that these factors are irrelevant if the properties aren’t secure. We’ve implemented many useful security features, including perimeter fencing, HD surveillance cameras, unique ID keypad entry on gates and doors, and individually secured units.

 

HOW EASY IS IT TO MOVE IN?

It’s incredibly easy! Once you speak with our team to reserve your space and sign your lease, you’ll be able to move in; you can complete the process online or in person with our Staff. We also offer free use of handcarts and dollies and offer affordable boxes and packing supplies. What’s more, you can sign up for our online bill pay program, so that you don’t have to drive out to the facility just to settle your account.

 

HOW CAN I PAY ONLINE?

Pay Online Here: Tenant Portal

 

ALREADY A TENANT AND NEED TO MOVE OUT?

We are sorry to see you go, but we are here to make this an easy process for you. As per the Rental Agreement, Tenants must notify the Facility at a minimum 10 days prior to the next billing cycle (10 days before the 1st of the next month). You can let us know about your move out by filling out this handy google form, talking with Staff directly, or email

 

Please be aware that the last day of your occupancy, you must be out of your unit by 5:30 pm. And we ask you to give us back the unit like how we have it to you; we have a variety of cleaning supplies you can use to tidy up your unit. Once Staff has verified that your unit is acceptable, we will refund your Security Deposit.  

 

WANT TO LEAVE A COMMENT OR SUGGESTION?

We are always trying to improve upon your experience, our business, and our Staff, please feel free to give us any feedback on this form, you can fill it out anonymously if you like as well. 

 

Have any other questions? We’d love to hear them; reach out to us today for personalized assistance!